Internal systems & CRM
Internal systems are what I've done for six years: three production CRM systems for Ukraine's largest telecom operator and an HR platform for 400 employees. I know how to make people actually use them instead of working around them in Excel.
What's included
- CRM around your process: clients, requests, statuses, roles, activity history
- HR platforms: onboarding, vacations, approvals, directories
- Real-time dashboards instead of manual Excel reports
- Integrations: 1C, Azure AD / SSO, payment systems, external APIs
- Bulk operations: importing thousands of rows with validation and row-by-row error reporting
- Roles and access: who sees and does what, with instant revocation
How I work
- 1
Scoping
You describe what you need; I ask questions and come back with a plan: stages, timeline, what I need from you.
- 2
Prototype
A working skeleton first, not a slide deck. You see how it works before everything is built.
- 3
Development
Short stages with visible results. Code in a repository, deployed to your server or mine.
- 4
Launch & support
Deployment, monitoring, documentation. Then support by agreement or a hand-over to your team.
Related cases
Real projects from the portfolio closest to this topic.
FAQ
We already have a system but it is outdated. Rewrite from scratch?
Not necessarily. I migrated three Kyivstar systems from Vue 2 to Vue 3 incrementally, without pausing development and without incidents. First I look at what can be kept.
Can it integrate with 1C?
Yes. I built real-time synchronisation between an HR platform and 1C so accounting stopped re-entering data by hand.
How much does it cost?
It depends on scope — after scoping I give an estimate per stage, so you pay for results, not promises.
Have a task?
Describe it in a few sentences and I'll tell you how to do it and how long it takes.